Dawn Kister

Dawn’s passion for creating high-quality and visually-appealing content is undeniable. She has a talent for understanding her audience and creating content to enable their success. Her published work was web-based, and she took the time to carefully consider how users would consume information, including page organization and visual content creation. Dawn’s ability to see her content from her audience’s perspective was inspiring, and her choices were always thoughtful, considerate, and intentional.

She is an absolute pleasure to work with, and I would highly recommend her as an addition to any team.

Dawn is a true professional – creative, detail-oriented, highly skilled and goes above and beyond to deliver what the client needs.... Dawn documented the scope of work of every team at Hines at Amazon and deftly captured the nuances of each team’s work with concise technical writing, detailed process flow diagrams, and linked resources and explanations. Dawn single-handedly created an informative and seamless inter-connected system architecture....

I would strongly recommend Dawn as an addition to any team – an experienced technical writer and designer who can communicate the details, capture the big picture and inject precision and creativity into any project she works on.

Dawn Kister is a passionate and detailed writer. After editing Dawn's work for a few years, I asked her to mentor me in my transition from editor to writer. I knew she insightfully pursued nuances and knew who to ping for answers -- building a contact network of PMs, engineers, support, and so on in the feature area she was working on. I wanted these skills, and the quality of writing I saw in Dawn's articles and UI text. Dawn continues to be an advice touchstone for me, and in the top tier of writers I'd recommend that you hire.

Dawn has been a tremendous partner in the two years that I have both worked with her as a colleague and as a manager. We could always rely on Dawn to drive tremendous results without worry on any project that came her way. She works closely with engineering and product teams to deliver high-quality content that is focused on the customer and quickly became a trusted partner to those teams through her attention to detail and ability to reliably represent the voice of our customers during design.

Dawn is a valued partner who brings an exceptional array of talent, experience, and effort to everything she does. I was fortunate for the opportunity to have her on my team and I would not hesitate one second to rely on her expertise with any project I might lead in the future. In fact I wish she was still on my new team today!