Dawn Kister

Purpose: A tour of our playbook content structure to give the audience a sense of the user experience.

Title: Tour of a Playbook

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Script

Action + any special setup instructions

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I'm going to show you a quick view of what it's like when you're in a playbook on the wiki.

Start with a view of the Finance Home page.

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This is a home page, so it gives you a broad view of this body of work.

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On the left, it has a clickable Table of Contents, so you can jump to the information you want to see.

Move the mouse pointer over the Table of Contents links for this page.

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Scroll down below the Table of Contents to the Introduction.

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In this Introduction, the green text with a dotted underline is a tooltip that pops up when you hover over it with your mouse. It gives the definition for an acronym or a term.

Hover over a tooltip to show the pop-up text.

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We can go to a sub-page that gives more detail for a specific area in this body of work.

In the Introduction, point to the list of links that go to the sub-pages for this playbook. Click one of the sub-page links.

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It also has a clickable Table of Contents.

Move the mouse pointer over the Table of Contents links for this sub-page.

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The sub-pages all have a consistent structure across the playbooks, so I'll show you a few parts of it.

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Scroll down to the finance data flow diagram.

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Some of them have diagrams like this one, most of them have tables, especially in the Processes and Best Practices section.

Scroll down to the Processes and Best Practices section.

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Scroll down to the Related Information section and keep the mouse pointer next to the section title. Make sure the Tools sub-section under Related Information is included in the frame.

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In the Related Information section, you’ll see resources about this specific area of work, and Tools to help you do the work.

Move the mouse pointer to the Tools sub-section.

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Scroll down to the Feedback section.

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At the bottom of every playbook page, there’s a Feedback link you can use to submit a ticket. Use the link if you see any issues or missing information, or if you want to make a suggestion to make a playbook even better.

Point to the submit a ticket link in the Feedback section.

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Now you have a sense of what it’s like to use a playbook and find the information you need!